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The most powerful email based dynamic knowledge management platform...
- EnCamera DKM is the original email-based dynamic knowledge management system that analyzes email messages within an organization, and can automatically determine the individuals asking questions (knowledge seekers) and those who are providing answers (knowledge providers).
Based on a powerful knowledge detection system...
- Within an organization, questions are constantly asked and answered via email. Sometimes email responses by knowledge providers are helpful to knowledge seekers and sometimes they are not. The EnCamera DKM application automatically categorizes email conversations by topic and classifies knowledge providers based on the quality of the knowledge they provide during their email conversations.
That uses advanced algorithms to detect questions and answers which provide insight...
- EnCamera DKM utilizes advanced algorithms to parse the unstructured data contained in email messages. Message topics can easily and accurately be determined, and other message attributes such as message mood, are utilized to determine and rank knowledge providers as to the quality of their topic input.
Can be configured to function as an active or passive mechanism...
- EnCamera DKM can be configured as an active mechanism, sending email messages automatically to route knowledge seekers to the most effective knowledge providers for their email topic. The solution can also be configured as a passive mechanism, only providing reports to managers as the quality of knowledge providers by subject.
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